About Mira Mace

We're on a mission to make healthcare work better for everyone, starting with Medicare beneficiaries who deserve better support.

Our Story

Mira Mace was born from personal experience. Our co-founder, Prashant, spent over a decade battling serious chronic illnesses, falling into every possible crack in the healthcare system—from coverage denials and misdiagnoses to surprise bills.

We’ve spent countless hours on the phone with insurance, navigated care for our own parents on Medicare, and tried every care advocacy service on the market—only to be let down by dropped balls, mistakes, and slow, impersonal answers.

We know firsthand that navigating the health system while sick or alone is like trying to climb a mountain with a broken leg. That’s why we built Mira Mace: to ensure no one has to face the healthcare system alone, and everyone gets the advocacy they deserve.

Mira Mace Team Cartoon
Prashant
Jags
Victor

Why Navigating Healthcare Feels Impossible

More than 20 million pre-authorization denials per year

Because insurance companies make the process confusing and time-consuming, many people give up or get denied for care they need.

50 million hours per month spent by Americans calling insurance

Because there’s no easy way to get answers, patients and families are left on hold, repeating their story to different agents.

An average of 28 months to receive the right diagnosis

Because the system is fragmented, and patients are forced to coordinate between multiple providers on their own.

500,000 medical bankruptcies from bills

Because even with insurance, surprise bills and denied claims can devastate families financially.

Our Mission

"To ensure every Medicare beneficiary has access to personalized healthcare advocacy, making the complex healthcare system work for them, not against them."

Our Values

Compassion First

We approach every interaction with empathy and understanding, recognizing that healthcare challenges affect real people and families.

Trust & Security

Your health information is sacred. We maintain the highest standards of privacy and security, with full HIPAA compliance.

Personal Connection

You're not just a case number to us. We build lasting relationships and become your trusted healthcare partner.

Excellence

We hold ourselves to the highest standards, continuously improving our services and advocating for the best possible outcomes.

Accessibility

We meet you where you are - whether that's by phone, text, or in person. No problem is too small to address.

Transparency

We believe in clear, honest communication. You'll always know what we're doing on your behalf and why.

Ready to Get Started?

Find peace of mind with Mira Mace. Let us be your healthcare advocate.