Support for the people who care the most.

Resources, enrollment help, and advocacy for family caregivers.

Caring for a loved one is one of the most important things you can do — but it should not mean navigating the system alone. Your Mira Mace advocate helps you access benefits, enrollment support, and resources so you can focus on what matters.

Real stories from real patients

Hear from patients and families who have worked with our care advocates.

Navigating my loved one's complex medical and financial situation was overwhelming until this team stepped in. They have been lovely and so pleasant to work with. Having their help finally arrive is truly a breath of fresh air, and I greatly appreciate it.

Verified Patient

Caregiver navigating complex medical and financial needs

I was unable to complete the online Medicaid application due to technology challenges, forgotten passwords, and cognitive difficulties from a past stroke. My advocate guided me through the portal, called the state helpline with me, and completed the entire application over the phone. She continues to help me check my application status step by step.

Verified Patient

Medicaid LTSS enrollment support

Initially, I was leery about this program calling me on the phone, as you hear so much about scams. But my care team was so nice and patient. By the end of our call, I told my advocate, God bless your soul and You put a smile on my face. It is so wonderful to know that somebody cares.

Verified Patient

Family caregiver receiving enrollment support

What Mira Mace Does For You

Mira Mace pairs you with a dedicated healthcare advocate who handles the complex, time-consuming parts of navigating the healthcare system — so you can focus on your health.

Coordinate between your doctors, specialists, and insurance
Handle insurance paperwork, pre-authorizations, and appeals
Research your treatment options and connect you with the right providers
Communicate updates to you and your family every step of the way

Medicaid LTSS: Get Paid for Caregiving

Medicaid Long-Term Services and Supports (LTSS) is a program that can pay family members for the care they are already providing. Your advocate will determine if your loved one qualifies and handle the entire enrollment process — even completing lengthy applications over the phone when needed.

  • Earn compensation as a paid family caregiver through eligible programs
  • Cover in-home care costs and reduce out-of-pocket expenses
  • Apply for free — Mira Mace handles the paperwork

Overcoming Enrollment Barriers

Applying for benefits can be overwhelming — forgotten passwords, complex online portals, and confusing phone systems. Your advocate provides hands-on support every step of the way. One of our advocates helped a patient who was unable to complete an online Medicaid application by guiding her through the portal, initiating a three-way call with the state benefits helpline, and completing the entire application over the phone.

  • Guide you through online portals and state benefit systems
  • Join three-way calls with helplines to resolve account issues
  • Complete applications on your behalf when technology is a barrier

Coordinating Care for Your Loved One

Beyond benefits enrollment, your advocate helps coordinate the healthcare needs of the person you are caring for — from managing appointments to communicating with their doctors and finding additional support.

  • Manage appointment scheduling and follow-ups
  • Communicate with healthcare providers on behalf of your family
  • Connect you with local support groups and respite care resources

Covered by Medicare

Our advocacy services are covered under Medicare chronic care management benefits.

Medicare covered — in many cases, members pay nothing out of pocket
Already signed up? We will verify your eligibility and reach out to you
No limit on how often you can contact your advocate
No obligation — you can stop at any time

What Happens Next

You have already taken the first step by signing up. Here is what happens from here:

1
Step 1: We verify your eligibility and reach out within 24 hours with next steps
2
Step 2: A care advocate will call you to introduce themselves and learn about your needs
3
Step 3: Together, you will create a personalized care plan with clear goals
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Step 4: Your advocate handles the follow-ups, paperwork, and coordination going forward

Meet Your Care Team

Sandra M.
Expert Advocate

Sandra M.

Specialties:

Care CoordinationInsurance NavigationMedicare

Experience:

Sandra is a RN with 18 years of experience who specializes in helping patients navigate complex healthcare needs and Medicare requirements.

Michael R.
Expert Advocate

Michael R.

Specialties:

Patient AdvocacyBenefits EnrollmentElder Care

Experience:

Michael is a Board Certified Patient Advocate with 22 years of experience helping patients get the care and coverage they deserve.

David L.
Expert Advocate

David L.

Specialties:

Case ManagementTreatment CoordinationHome Care

Experience:

David is a Certified Case Manager with 15 years of experience coordinating care across providers and ensuring patients get timely treatment.

Frequently Asked Questions

We will be in touch soon

Eligible patients will hear from one of our care advocates within 24 hours. We will introduce ourselves, answer your questions, and start building your care plan together.

Can't wait? You can also reach us directly:

(732) 863-2992