Mira Mace(732)-863-2992

Expert support for managing your health condition.

Your advocate handles the healthcare system so you can focus on feeling better.

Living with a chronic health condition means juggling doctors, treatments, insurance approvals, and more. Your Mira Mace advocate takes that burden off your shoulders — from finding the right specialists to fighting denied claims.

Real stories from real patients

Hear from patients and families who have worked with our care advocates.

“Since relocating to Texas, I faced significant hurdles in establishing medical care while managing chronic pain. I had not seen a primary care physician in five years. My care advocate researched provider options in my new area and assisted me in navigating the intake process. With my advocate's support, my blood pressure — which had reached dangerously high levels — was recently recorded at a healthy 128/80.”

Verified Patient

Chronic condition management after relocation

“My advocate reached out to my hematology social worker, which directly led to a blood cancer center award. I was also connected with senior center resources for utility assistance. Having someone who knows how to navigate these systems has been life-changing.”

Verified Patient

Blood cancer support and financial assistance

“I was frustrated with the healthcare system and felt abandoned after a previous care advocate was unresponsive, leaving my critical needs unmet. My new advocate established a trusting relationship through consistent weekly follow-ups. She demystified complex processes and provided the emotional support I needed. I am no longer navigating the system alone.”

Verified Patient

Complex chronic condition coordination

What Mira Mace Does For You

Mira Mace pairs you with a dedicated healthcare advocate who handles the complex, time-consuming parts of navigating the healthcare system — so you can focus on your health.

•Coordinate between your doctors, specialists, and insurance
•Handle insurance paperwork, pre-authorizations, and appeals
•Research your treatment options and connect you with the right providers
•Communicate updates to you and your family every step of the way

Navigating Specialists and Treatments

Your advocate helps you find the right specialists, schedule appointments, and ensure your care team is communicating effectively. One of our patients had not seen a primary care physician in five years after relocating to a new state. Her advocate researched provider options, assisted with the intake process at a new clinic, and helped get her blood pressure from dangerously high levels down to a healthy reading.

  • •Find top specialists in your area who accept Medicare
  • •Schedule appointments and manage your care calendar
  • •Ensure your doctors share records and coordinate your treatment plan

Insurance Approvals and Appeals

Denied claims and pre-authorization delays can disrupt your treatment. Your advocate knows how to work with insurance companies to get the approvals you need — and will fight denials on your behalf. When one patient's weight-loss medication was denied, her advocate re-submitted the request under a different qualifying diagnosis and worked directly with the doctor to process the revised prescription.

  • •Submit pre-authorizations with the right documentation the first time
  • •Appeal denied claims with medical evidence and expert knowledge
  • •Expedite urgent requests when your health cannot wait

Financial Assistance and Grant Support

Your advocate can connect you with financial assistance programs you may not know about. One advocate reached out to a patient's hematology social worker, which directly led to a blood cancer center award of $500 for the patient. We actively research grants, utility assistance programs, and state-specific benefits to reduce your financial burden.

  • •Research grants and financial aid programs specific to your condition
  • •Connect you with social workers and community resources
  • •Apply for assistance programs on your behalf

Covered by Medicare

Our advocacy services are covered under Medicare chronic care management benefits.

Medicare covered — in many cases, members pay nothing out of pocket
Already signed up? We will verify your eligibility and reach out to you
No limit on how often you can contact your advocate
No obligation — you can stop at any time

What Happens Next

You have already taken the first step by signing up. Here is what happens from here:

1
Step 1: We verify your eligibility and reach out within 24 hours with next steps
2
Step 2: A care advocate will call you to introduce themselves and learn about your needs
3
Step 3: Together, you will create a personalized care plan with clear goals
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Step 4: Your advocate handles the follow-ups, paperwork, and coordination going forward

Meet Your Care Team

Sandra M.
Expert Advocate

Sandra M.

Specialties:

Care CoordinationInsurance NavigationMedicare

Experience:

Sandra is a RN with 18 years of experience who specializes in helping patients navigate complex healthcare needs and Medicare requirements.

Michael R.
Expert Advocate

Michael R.

Specialties:

Patient AdvocacyBenefits EnrollmentElder Care

Experience:

Michael is a Board Certified Patient Advocate with 22 years of experience helping patients get the care and coverage they deserve.

David L.
Expert Advocate

David L.

Specialties:

Case ManagementTreatment CoordinationHome Care

Experience:

David is a Certified Case Manager with 15 years of experience coordinating care across providers and ensuring patients get timely treatment.

Frequently Asked Questions

We will be in touch soon

Eligible patients will hear from one of our care advocates within 24 hours. We will introduce ourselves, answer your questions, and start building your care plan together.

Can't wait? You can also reach us directly:

(732) 863-2992