Mira Mace(732)-863-2992

Get the mobility equipment you need.

Your advocate handles Medicare approvals for wheelchairs, scooters, walkers, and more.

Getting mobility equipment through Medicare can be a frustrating process — extensive paperwork, specific medical requirements, and administrative errors that stall your application. Your Mira Mace advocate handles it all so you can get moving again.

Real stories from real patients

Hear from patients and families who have worked with our care advocates.

“My initial referral for a power chair was stalled due to being sent to an incorrect provider and a lack of follow-through from a previous advocate. My new advocate identified the error, coordinated with the correct equipment provider, and persistently followed up to resolve multiple paperwork and insurance denial issues. I successfully received a new power wheelchair with tilt functionality and lifting arms.”

Verified Patient

Power wheelchair approval after administrative errors

“I struggled for months trying to get a rollator walker approved. My Mira Mace advocate took over, got the right documentation from my physician, and I had my walker within three weeks.”

Verified Patient

Rollator walker Medicare approval

“After my hip replacement, I needed a mobility scooter to get around. My advocate coordinated with my doctor and the equipment supplier to get everything approved. The whole process was stress-free.”

Verified Patient

Mobility scooter after hip replacement

What Mira Mace Does For You

Mira Mace pairs you with a dedicated healthcare advocate who handles the complex, time-consuming parts of navigating the healthcare system — so you can focus on your health.

•Coordinate between your doctors, specialists, and insurance
•Handle insurance paperwork, pre-authorizations, and appeals
•Research your treatment options and connect you with the right providers
•Communicate updates to you and your family every step of the way

Cutting Through Administrative Barriers

Equipment requests often get stalled by administrative errors — referrals sent to the wrong provider, missing paperwork, and lack of follow-through. Your advocate catches these issues and gets things back on track. One patient's power chair referral was stalled because it was sent to an incorrect provider. Her advocate identified the error, coordinated with the correct equipment provider, and resolved multiple paperwork and insurance issues to get it approved.

  • •Identify administrative errors that stall your equipment request
  • •Coordinate directly with the correct equipment providers
  • •Follow up persistently until your equipment is approved and delivered

Medicare Equipment Approval Process

Medicare has specific requirements for approving mobility equipment. Your advocate knows these requirements inside and out, and ensures your application is complete and correct the first time — preparing all documentation, coordinating with your doctor, and connecting you with approved suppliers.

  • •Prepare all required documentation and medical necessity forms
  • •Coordinate with your doctor to provide the exact evidence Medicare needs
  • •Connect you with Medicare-approved equipment suppliers in your area

Appeals and Ongoing Support

If your equipment request is denied, your advocate will file an appeal with comprehensive medical evidence. When one patient's scooter request was initially met, her advocate then shifted focus to attack an insurance denial for a related medication by re-submitting it under a different qualifying diagnosis. As your needs change, your advocate helps you access upgrades, repairs, and replacements.

  • •Appeal denied claims with expertise in Medicare requirements
  • •Explore creative solutions when standard approaches are denied
  • •Maintain your equipment with covered repair and replacement services

Covered by Medicare

Our advocacy services are covered under Medicare chronic care management benefits.

Medicare covered — in many cases, members pay nothing out of pocket
Already signed up? We will verify your eligibility and reach out to you
No limit on how often you can contact your advocate
No obligation — you can stop at any time

What Happens Next

You have already taken the first step by signing up. Here is what happens from here:

1
Step 1: We verify your eligibility and reach out within 24 hours with next steps
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Step 2: A care advocate will call you to introduce themselves and learn about your needs
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Step 3: Together, you will create a personalized care plan with clear goals
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Step 4: Your advocate handles the follow-ups, paperwork, and coordination going forward

Meet Your Care Team

Sandra M.
Expert Advocate

Sandra M.

Specialties:

Care CoordinationInsurance NavigationMedicare

Experience:

Sandra is a RN with 18 years of experience who specializes in helping patients navigate complex healthcare needs and Medicare requirements.

Michael R.
Expert Advocate

Michael R.

Specialties:

Patient AdvocacyBenefits EnrollmentElder Care

Experience:

Michael is a Board Certified Patient Advocate with 22 years of experience helping patients get the care and coverage they deserve.

David L.
Expert Advocate

David L.

Specialties:

Case ManagementTreatment CoordinationHome Care

Experience:

David is a Certified Case Manager with 15 years of experience coordinating care across providers and ensuring patients get timely treatment.

Frequently Asked Questions

We will be in touch soon

Eligible patients will hear from one of our care advocates within 24 hours. We will introduce ourselves, answer your questions, and start building your care plan together.

Can't wait? You can also reach us directly:

(732) 863-2992